Script
Booking a Flight
Air Jamaica reservation: Thank you for calling Air Jamaica reservations. You 're speaking with Natalie, how may I help you?
George: Yes good afternoon. I would like to make a booking for Antigua please.
AJR: Please go ahead.
George: I will be leaving Jamaica on January 15th and returning on the 20th.
AJR: And your name please?
George: George Neil.
AJR: Ok Mister Neil. Your reservation code is 147ARJK. The total cost including taxes is 35,000 EC dollars; Will you be paying for this right away or would you like us to hold this booking for you.
George: Please hold it for me.
AJR: OK no problem. Please note though that you will need to pay for this ticket by December 31st. Otherwise you will lose the booking.
George: Ok it will do. Thank you.
AJR: You're welcome and thanks for choosing Air Jamaica. Have a great day.
George: Thanks. Bye!
Enregistrements: S. leon
Montage Audio : I. Marzin